Overview
Thank you for purchasing a digital product provided through this website.
This Refund Policy applies generally to software, browser extensions, digital tools, and other digital products made available through grace.re.kr and its related subdomains.
Payments for products provided through this website are processed securely by Lemon Squeezy. Lemon Squeezy acts as the merchant of record for applicable purchases.
Refund Eligibility
We offer a 14-day refund policy for eligible purchases.
You may request a refund within 14 days of purchase if:
- The product does not work as described
- You experience a technical issue that prevents normal use of the product
- The issue cannot be reasonably resolved after contacting support
- The purchase was made by mistake and the product has not been abused or misused
Because our products are digital products, refund requests may be declined in cases of abuse, repeated refund requests, license misuse, violation of our Terms of Service, or requests made after the 14-day refund period.
Digital Products
Products provided through this website are generally digital products, such as software, browser extensions, utilities, license keys, or online tools.
After a refund is processed, access to purchased features, license keys, digital downloads, or Pro features may be revoked or disabled.
How to Request a Refund
To request a refund, please contact us at:
When contacting us, please include the following information:
- Purchase email address
- Date of purchase
- Product name
- Order number or license key, if available
- Brief description of the issue
We may ask for additional information to verify the purchase and understand the issue.
Payment Processor
Payments and refunds are processed by Lemon Squeezy, our merchant of record.
Depending on the payment method, it may take several business days for an approved refund to appear on your bank, card, or payment account statement.
Chargebacks and Disputes
If you experience a problem with your purchase, please contact us first so we can try to resolve the issue.
Unauthorized chargebacks or payment disputes may result in the suspension or revocation of access to purchased features, license keys, or related services.
Changes to This Policy
We may update this Refund Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.